1. Information We Collect
- Contact Information: name, email address, billing address.
- Payment Information: processed securely by our payment provider (e.g., Paddle, Stripe, PayPal). We do not store your card details.
- Usage Information: how you access and use our website or digital downloads.
2. How We Use Your Information
- Process your order and deliver the Product.
- Communicate with you regarding your purchase and support.
- Send product updates, tips, and promotional offers (if you opt in).
- Comply with legal obligations.
3. Legal Basis for Processing (GDPR)
If you are located in the EEA, our legal basis depends on context:
- Contract: to fulfill and support your order.
- Consent: for marketing emails (you can withdraw at any time).
- Legal obligation: to comply with applicable laws.
4. How We Protect Your Information
We use appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. However, no online system can be 100% secure.
6. Data Retention
We keep your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
7. Your Rights (GDPR)
You have the right to:
- Access, correct, or delete your personal data.
- Object to or request restriction of processing.
- Withdraw consent at any time (for marketing emails).
To exercise your rights, contact us at support@cybermedkit.com.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised “Last Updated” date.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, contact:
Root Organics UG (haftungsbeschränkt)
Am Ochsenzoll 6
22417 Hamburg
Germany
Telefon: +49 40 2266 7593
E-Mail: support@cybermedkit.com
Handelsregister: Amtsgericht Hamburg, HRB 180238
Vertreten durch: Ahmed Qubia, Gesellschafter
Umsatzsteuer-ID: DE360203977